Senior Experience Architect


New York


You have an uncanny ability to interpret human needs and behavior to design brand experiences that delight. Your expertise is crucial to our growing Experience Architecture capabilities at VSA and to the clients who rely on those experiences to attract customers and to add value.


As a Senior Experience Architect, you’ll be a leading force in our Design Practice. That puts you at the forefront of all types of experiences – from digital to analog and for brands from B2B to luxury - and on teams that would collaborate in visual design, strategy, and technology in an iterative fashion. This is a place where we build solutions by building on each other’s education and experience, regardless of title.


Learn about our Experience Architecture discipline from one of our own:



About us:

VSA Partners is a group of dedicated, collaborative and kind people that value smarts over egos. We work very hard to create human-centered, insight-inspired work that moves people, changes behavior, and answers real strategic problems. We started as a design firm over 30 years ago and operate today with a “design thinking” approach to everything we do. Formally, we’re a branding and marketing company that approaches business challenges holistically and aims to break down silos between branding, digital, marketing and advertising. Informally, we’re a family that comes together at the table every day to make something great.


  • You will gather stakeholder and user needs, plan solutions, and define the vision for experiences in content marketing, service design and/or retail innovation.
  • You will lead competitive assessments, heuristic reviews, and contextual inquiries and will synthesize findings from analytics to effectively support a vision or strategy.
  • You’ll help guide the team by creating journey maps, ideation sketches, wireframes, site maps, and prototypes.
  • You will produce compelling diagrammatic visualizations to communicate recommendations to the right party at the right time for the right price (okay, that last one was just a guess).
  • User testing; as in conducting, designing, and/or advising on both testing and findings to inform additional iterations of the experience.



Ideally you have…

  • 4+ years of UX research and design experience
  • An M.S. in HCI, UX, interaction design, human factors or industrial design is preferred but not essential
  • Experience designing for and with large enterprises—this is non-negotiable
  • Experience working in a fast-paced agency environment and on Agile projects—this is, wink wink, strongly preferred
  • Experience defining and designing complex and dynamic experiences across multiple channels and devices (mobile, tablet, web) and, ideally, physical environments/experiences
  • The ability to come up with big ideas, as well as the ability to define them down to the interaction level with appropriate detail
  • The know-how to preemptively identify problems and propose solutions
  • The savvy to know when to comfortably lead or to follow depending on the project or context
  • The ability to advocate design choices based on clear strategy or heuristic principles
  • A confident and comprehensive but laid-back collaboration style (in other words, you’re cool, man, you’re cool.)
  • A commitment to positive and productive relationships, whether that’s with clients, team members, peers, or managers (see: being cool above)
  • Flexibility to handle multiple projects and re-prioritizations
  • Self-motivation, so you can work independently in team environments
  • The ability to lead both smaller projects or sizeable components of large-scale projects
  • Deep experience with design and prototyping tools such as Sketch, InVision, Axure, Adobe InDesign, or Omnigraffle
  • Passion for experience design and the desire to grow and work with a team of fellow super-nice, super-talented people.